Returns & Exchanges
At HollywoodHair, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unopened packaging.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
- 2.Prepare Your Package
Securely pack the unused hair extensions or beauty products in their original luxury packaging to ensure they are protected during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
